Skip to main content
Custom Items is a Pro feature. Upgrade to BoxBuilder Pro →
Custom Items mode lets you create box items as simple text entries with prices — no WooCommerce products required. This is ideal for businesses where the items don’t need individual product pages, stock tracking, or shipping calculations.

​
When to Use Custom Items

Use CaseExample
Food servicePizza toppings, sandwich fillings, salad ingredients
ServicesSpa treatments, workshop add-ons
Simple gift boxesItems that are only sold as part of a box, never individually
Quick setupWhen you want to launch fast without creating WooCommerce products

​
Setting Up Custom Items

1

Enable BoxBuilder on a product

Edit your box product and go to the BoxBuilder tab. Check Enable BoxBuilder.
2

Switch to Custom Items mode

Set Product Source to Custom Items.
3

Create item groups

Add groups (like categories) to organize your items. For example:
  • “Chocolates”
  • “Sweets”
  • “Dried Fruits”
4

Add items to each group

For each group, add items with:
  • Name: The item name customers see
  • Price: The price for this item (used with per-item or hybrid pricing)

​
Custom Items vs WooCommerce Products

FeatureCustom ItemsWooCommerce Products
Requires product pagesNoYes
Stock trackingNoYes
Product imagesNoYes
Individual product SEONoYes
Setup speedFastStandard
Reusable across boxesPer-box onlyYes
If you need stock tracking, product images, or want items to also be sold individually, use WooCommerce products as your product source instead.

​
How Custom Items Work in Cart & Orders

Custom items appear in the cart and order just like regular product-based box items. The item name and price are displayed in:
  • Cart page
  • Order confirmation
  • Order emails
  • Admin order screen